RouteThis is on a mission to revolutionize technical support. We build AI-powered solutions that help Internet Service Providers and Smart Home companies solve connectivity and WiFi problems before the subscriber ever needs to call. That shift changes the shape of the P&L;, the way revenue is recognized and the questions leadership needs Finance to answer.

The Director, Finance leads the function through it. The priority is planning, forecasting and cash, with Finance acting as a partner in business decisions rather than a function that reports on them afterwards. There is still plenty to shape, including finance rhythms, spending approvals and forecasting cadence.

This role reports to the Chief Operating Officer, who leads Finance for the company and presents to the board. The Director prepares the finance materials that go to the board and leads the Financial Controller day to day. Act as a thought partner to the COO and CEO, bringing forward-looking analysis into strategy and business planning before decisions are made.

Own the monthly and quarterly close, including the SaaS versus AI revenue and P&L; split, and prepare board and investor materials in partnership with the COO. Cash and treasury. Manage runway, covenants, AR and AP, collections and foreign exchange exposure.

Lead the Financial Controller and design the internal finance rhythms the company runs on: collections, spending approvals and forecasting cadence. Support audit readiness, insurance review and internal controls as the company scales. Partner with Sales,



Customer Success and Qualified Services on unit economics and pricing model support.

Use AI and contemporary finance tools to keep a small team efficient, and keep improving how the function works. Seven or more years of progressive finance experience, with meaningful time in FP&A; rather than primarily a controllership or close-focused track. Exposure to more than one revenue model, or to usage-based revenue recognition, is a strong asset.

Experience preparing board and investor materials and cash forecasts in close partnership with a CEO, COO or CFO. Fluency building live, rolling financial models. Direct visibility to the CEO, COO and board, with real ownership of the finance function.

You will see the numbers change and help lead the company through it. CAD $180,000 to $200,000 Competitive benefits through Manulife: Medical, Dental, Vision, Life Insurance Employee Assistance Program Equity: Stock Options 3 weeks vacation plus an additional 10 days around statutory holidays Our downtown Kitchener office has an onsite gym and weekly team lunches. For remote team members we run other social activities.

RouteThis is an equal opportunity employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial or local law. Please let us know if you require an accommodation due to a disability, and RouteThis will work with you to address your needs. #

📌 Manager, Financial Planning & Analysis, Commercial (Kitchener)
🏢 HighlightTA
📍 Kitchener