Elevate customer experiences as the Director of Retail for Kiehl's Canada at L'Oréal. Drive sales strategies, team leadership, and boutique management across the region. In this high-impact role, you will direct the strategic performance and expansion of Kiehl’s boutiques.

Mentoring your field team, you will ensure top talent retention while managing commercial forecasting and retail KPIs. Your expertise in luxury retail and operations will enable you to oversee inventory and boutique standards efficiently. Key Responsibilities:

- Drive sales strategy based on KPIs and analytics
- Lead and mentor a dispersed retail team
- Manage boutique expansion and lease negotiations
- Oversee inventory and cash handling processes
- Maintain boutique operational standards and strategies Requirements:
- Proven luxury retail management experience
- Proficiency in Power BI and Gold Retail Insights
- Class G driver’s license with travel readiness
- Solid skills in Talent Development and Customer Activation
- Five years in retail or related fields Make a significant impact on customer experiences and retail excellence with L'Oréal's Kiehl's Canada.

📌 Manager, Retail Store (Toronto)
🏢 L'Oreal
📍 Toronto