Company Description CReATe Fertility London is a specialized fertility clinic located at 215 Fanshawe Park Road West in London, Ontario, Canada. The clinic provides patient-centered reproductive health services in a professional medical office environment. Team members work closely with healthcare professionals to support individuals and families seeking fertility care.

The organization values compassionate service, efficiency, and high-quality administrative support to ensure a positive patient experience.

Role Description The Medical Office Administrator is a full-time, on-site role based in London, ON, responsible for providing front-desk and administrative support in a busy fertility clinic. Day-to-day tasks include greeting and registering patients, managing phone calls and inquiries, scheduling and confirming appointments, and maintaining accurate patient records. The role also involves coordinating physician and clinic schedules, processing forms and documentation, handling payments and insurance-related information as appropriate, and supporting clinical staff with administrative tasks.

The Medical Office

Administrator ensures a professional,



welcoming environment and helps maintain efficient office workflows while protecting patient privacy and confidentiality.

Qualifications

- Strong reception and front-desk skills, including Receptionist Duties and Phone Etiquette.
- Experience working in a Medical Office setting, with familiarity in healthcare operations and patient-centered service.
- Proficiency in Administrative Assistance and Office Administration, including scheduling, data entry, and document management.
- Excellent communication and interpersonal skills, with the ability to interact professionally with patients, families, and clinical staff.
- Comfort with using electronic medical records and standard office software (e.g., scheduling systems, email, word processing, spreadsheets).
- Strong organizational skills, attention to detail, and ability to prioritize in a quick-paced environment.
- Commitment to maintaining confidentiality and adhering to healthcare privacy regulations.
- Previous experience in a medical or fertility clinic environment is an asset; completion of a medical office administration or related program is preferred.

📌 Medical Office Administrator (London)
🏢 CReATe Fertility London
📍 London