Become a Collections Specialist with goeasy and support customers in achieving their financial goals. This role emphasizes outreach and empathetic handling of client accounts in a energetic contact center environment.
As part of goeasy's award-winning team, you will utilize the NICE system for outbound calling and Salesforce for account verification. This position requires you to document communications clearly while handling tough conversations to help clients build credit. Your contributions will directly impact our reputation as a trusted financial services provider.
Key Responsibilities:
• Make a large volume of outbound calls daily
• Verify client accounts using Salesforce data
• Update accounts through Wealthview system
• Handle challenging conversations with clients
• Understand and empathize with customer situations
Requirements:
• Strong administration and communication skills
• Resilience during difficult conversations
• Goal-oriented and financially motivated
• Competence in both oral and written communication
• Willingness to pass background checks
Leverage your skills to foster client relationships and enhance their financial success with goeasy.
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📌 Collections Specialist at goeasy (Mississauga)
🏢 goeasy
📍 Mississauga