CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers - all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. CHEO's Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children's health concerns.

For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.

The Patient Service

Clerk schedules patient appointments and registers patients; verifies billing slips; maintains inventory and performs other clerical tasks. Schedule clinic orders and manage order workqueues Clinic check-ins Verify demographic information in accordance to registration procedures.



Collect self-pay payment and complete Fee For Service form Clinic check-outs ~ Monitoring patient lists and workqueues Monitor all workqueues and recall lists associated within primary area of work to ensure quality and advise supervisor of outliers and changes to the waitlist Receive incoming telephone calls and respond to patient inquiries.

Contact clinic physicians, nurses and allied health team members as appropriate to manage inquiries. Telephone communication and telephone messaging within CHEO established policies/procedures Telephone pre-visit screening for infection control Patient/family direction and public relation Direct patients/families to a designated location within the hospital Supporting clinic operations Request patient files from medical records, as appropriate. Pick up patient charts in medical records on a daily basis, where required.

Maintain an inventory of stock. Maintenance and ordering of clinic supplies. Facilitation of clerical duties related to equipment repairs including filling of special form and taking the equipment to the appropriate location

📌 Patient Service Clerk, Inpatient Surgery - Permanent Casual (Ottawa)
🏢 CHEO
📍 Ottawa