Lead the Managed Services team at Dayforce, focusing on exceptional customer outcomes and operational excellence across global regions. Drive AI transformation, customer relationships, and team development as Senior Director.
As a strategic Senior Director at Dayforce, you’ll oversee critical Managed Services functions including Customer Onboarding and Payroll Operations. This role is centered on building a customer-centric organization while leading a high-performing, diverse team across various locations. Your success will be measured by operational performance and your ability to drive business transformation and enhance employee engagement.
Key Responsibilities:



- Lead Managed Services functions including Payroll and Customer Support - Develop long-term strategy focusing on AI and automation - Build trusted advisor relationships with customers - Collaborate with cross-functional teams for consistent service - Manage global workforce culture through engagement initiatives
Requirements: - 10+ years in leadership of service organizations - Experience with AI transformation and operational excellence - Proven success in managing distributed teams - Robust financial acumen in operational governance - Customer-centric leadership style
Elevate Dayforce's Managed Services by enhancing customer and employee experiences while innovating operational processes.#J-18808-Ljbffr

📌 Global Managed Operations Director At Dayforce Winnipeg
🏢 Socket.dev
📍 Winnipeg