Lead sales and operational excellence as a Retail Operations Supervisor at Staples Canada. Drive customer engagement and operational effectiveness while supporting team development in a thriving retail environment. As a pivotal member of the Staples Canada team, you will oversee store operations, ensuring adherence to merchandise standards and facilitating a high-performance culture.
With a focus on customer engagement, you will model exceptional service, mentor associates, and ensure the sales floor is consistently ready for customers. Your leadership will contribute to a dynamic workforce, fostering clear communication and safety standards throughout the store. Key Responsibilities:
- Engage customers and coach associates to elevate service standards
- Oversee inventory management and visual merchandising practices
- Support training initiatives and coach for high performance
- Lead operational meetings and address issues promptly
- Maintain a safe and sanitary working setting Requirements:
- 3+ years of customer service experience in retail
- 1-2 years of supervisory experience driving sales targets
- Strong prioritization and multitasking skills
- Keen eye for effective visual merchandising Become a key driver of operational and customer success with Staples Canada!