RQ00227 - Project Manager/Leader - Senior

Contract: 6 months (130 business days), Hybrid (up to 3 days a week onsite)

Location : 277 Front St W, Toronto, ON M5V 2X4

Description

Job Summary:

We are seeking a skilled Project Manager with a robust technical background in ServiceNow , a solid understanding of financial systems within the public sector , and experience managing offshore project teams . This role will focus on delivering complex IT projects that enhance service delivery and financial operations for public sector clients in Ontario.

Key Responsibilities:

- Lead end-to-end project management for IT initiatives involving ServiceNow implementations, integrations, and enhancements.
- Manage financial systems projects aligned with Ontario public sector policies and regulatory requirements.
- Develop and maintain comprehensive project plans, timelines, budgets, and resource allocations.
- Serve as the liaison between business stakeholders, technical teams, and offshore delivery centers.
- Oversee and coordinate the work of offshore development and support teams to ensure alignment with project goals and timelines.
- Monitor project risks and issues; implement mitigation strategies to ensure successful delivery.




- Provide regular updates to senior leadership and public sector clients through status reports, dashboards, and executive briefings.
- Ensure all deliverables comply with Ontario government standards, procurement rules, and data privacy regulations.

Required Qualifications:

- 5+ years of project management experience in IT, preferably in the public sector .
- Proven experience with ServiceNow implementation or enhancement projects.
- Knowledge of public sector financial systems , budgeting, and reporting processes in Ontario or other Canadian jurisdictions.
- Strong track record of successfully managing offshore development teams .
- Familiarity with project management methodologies (Agile, Waterfall, or Hybrid).
- Excellent communication, stakeholder engagement, and conflict resolution skills.

Preferred Qualifications:

- PMP or PRINCE2 Certification.
- ITIL certification, particularly with focus on ServiceNow modules (e.g., ITSM, ITOM, CSM).
- Experience working with Ontario government ministries, agencies, or Crown corporations.
- Knowledge of public procurement processes and vendor management.

📌 Project Manager/Leader - Senior (Toronto)
🏢 Source Code
📍 Toronto