We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Because quality care helps us see the joy in life. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.
At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.
Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
The Retail Sales
Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable. Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers. Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication. Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services. Understands and adheres to all brand policies and procedures.
High school diploma or equivalent. ~2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry. ~ Ability to work flexible schedule, including evenings, weekends, and holidays. ~ Demonstrated ability to achieve sales targets and exceed customer expectations. ~ Luxury sales or eyewear industry experience. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.
Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at (phone hidden) (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email
[email protected] qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
📌 Sales Advisor (English) (Vancouver)
🏢 Luxottica
📍 Vancouver