Sales Order Administrator / Customer Service (Saskatoon)

Sales Order Administrator / Customer Service (Saskatoon)

15 Sep
|
Motion
|
Saskatoon

15 Sep

Motion

Saskatoon

Sales Administrator - Motion Accessible Vehicles Full Time Saskatoon, SK, CA Consider joining us as a Sales Administrator - Motion Accessible Vehicles if: You have worked in customer service or in an office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. Canadian-owned and operated, Motion is Canada’s leading full-service mobility and accessibility solutions provider and has served communities across Alberta, BC, Manitoba, Ontario, and Saskatchewan for more than 40 years through our network of 48 locations.

Our Accessible

Vehicles division specializes in helping individuals, families, caregivers, and organizations find transportation solutions that provide greater independence, safety, and accessibility. We work with a wide range of accessible vehicles, including wheelchair-accessible vans and vehicles equipped with specialized mobility equipment and driving aids. Our team helps customers navigate the process from initial inquiry through vehicle selection, purchase, modification, delivery, and ongoing service.

We are looking for a Sales Administrator to join our team and play an important role in keeping our sales operation organized, efficient, and customer focused. As a Sales Administrator at Motion Accessible Vehicles, you will provide essential administrative and customer-service support to our vehicle sales team. You will be one of the key points of contact for customers and will help ensure that every vehicle purchase or conversion progresses smoothly from initial inquiry to delivery.

This is a hands‑on role in a busy automotive and accessibility environment. You will work closely with our sales team, customers, suppliers, financing partners, service department, and other Motion locations to coordinate information, documentation, payments, vehicle orders, and deliveries. The ideal candidate is highly organized, comfortable working with customers, able to manage multiple priorities,



and enjoys finding solutions when things don't go exactly as planned.

You will find deep professional satisfaction knowing that your work matters to Canadians in your community and beyond. Professional development and networking. Access to our internal Learning Portal, where we have a vast library of training with over 140 courses on our products and processes and professional development topics.

The chance to attend industry events, including Motion’s own Rehab Expos, where you can network with vendors, occupational therapists, and your peers.

Customer

Service & Communication Answer incoming phone calls, emails, and customer inquiries in a professional, friendly, and compassionate manner. Assist customers and families with questions regarding accessible vehicles, vehicle availability, orders, documentation, and delivery timelines. Provide timely follow-up to customers throughout the sales process.

Coordinate communication between customers, sales representatives, service staff, suppliers, and other partners. Ensure customers receive a positive and professional experience from their first inquiry through vehicle delivery. Support the sales team with day-to-day administrative requirements.

Prepare and maintain vehicle quotes, sales orders, invoices, purchase orders, and related documentation. Enter and maintain accurate customer and vehicle information in company systems. Track sales opportunities, vehicle orders, deposits, payments, and outstanding documentation.

Assist with scheduling appointments, vehicle demonstrations, deliveries, and other customer visits. Help coordinate the movement of vehicles through the sales and conversion process.



Assist with coordinating vehicle pickups, deliveries, registrations, and customer handovers.

Ensure all required documentation is completed before a vehicle is delivered to the customer. Process customer payments, deposits, invoices, and other transactions. Prepare reports and maintain accurate sales records.

Assist with month‑end administrative processes and reconciliation. Handle confidential customer and financial information with professionalism and discretion. Work closely with Sales, Service, Purchasing, and other Motion team members.

Help identify opportunities to improve administrative processes and customer service. Previous experience in an administrative, customer service, automotive, dealership, or sales‑support environment is an asset. Comfortable working with computer systems, databases, Microsoft Office, and email.

Ability to learn new software and processes quickly.

Experience with automotive or vehicle sales administration is an asset but not required.

Customer Service Skills

You genuinely enjoy helping people and understand that purchasing an accessible vehicle can be an significant and sometimes complex decision for a customer and their family.Patient and empathetic when working with customers. Comfortable communicating by phone, email, and in person. Confident following up with customers and other stakeholders.

A strong listener who can understand what a customer needs and help find a solution. Comfortable handling urgent requests while maintaining accuracy and professionalism.

Valid

Class 5 driver's license is an asset. Previous experience in the automotive or mobility/accessibility industry is an asset. Fair and attractive compensation with a salary range from $38,800 - $54,300 annually. Robust vacation and personal days allotment Maternity/parental leave top‑up Employee Assistance Program Employee Referral Bonus Program Eligibility to the company’s pooled bonus plan Goodlife Fitness corporate membership discount

📌 Sales Order Administrator / Customer Service (Saskatoon)
🏢 Motion
📍 Saskatoon

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