Job Summary: The Senior UX Designer will lead the design and delivery of complex digital products and services, focusing on user experience, accessibility, and design system alignment. This role requires extensive expertise in user research, interaction design, and collaboration with multidisciplinary teams to create user-centered, accessible, and high-quality digital experiences for web and mobile platforms within a public sector context. Responsibilities: Plan and conduct discovery, user research, stakeholder interviews, and usability testing to gather evidence and synthesize findings into prioritized design recommendations. Create user journeys, task flows, service blueprints, information architecture, wireframes, interactive prototypes, and high-fidelity responsive designs. Design and document accessible digital experiences compliant with AODA and WCAG standards. Contribute to, extend,



and apply design systems including reusable components, patterns, tokens, and governance practices. Collaborate with researchers, content specialists, accessibility experts, developers, product leads, and stakeholders throughout the design process. Facilitate workshops, design critiques, playback sessions, and decision-making activities to build consensus and present recommendations. Prepare implementation-ready design specifications and support developer handoff and design-quality reviews during implementation. Provide senior design leadership, maintain documentation, identify risks, and advocate for user-centered, accessible design decisions. Deliver knowledge

📌 Senior Ux Designer (Toronto)
🏢 vTech Solution
📍 Toronto