Are you a self starter who loves technical challenges? Are you passionate about delivering high-quality, user-friendly solutions? We are seeking a passionate and experienced Technical Product Owner to join our team and lead the development and optimization of our Customer and Producer Storefronts.

The ideal candidate will have a strong technical background and a deep understanding of customer-centric product development. In this role, you will be responsible for communicating effectively with business stakeholders, gathering business requirements, and translating them into actionable technical stories for the development team. As the Technical Product Owner, you will ensure that the squad adheres to agile practices, including conducting regular ceremonies such as sprint planning, reviews, and retrospectives.

You will also be responsible for planning the technical roadmap, prioritizing features, and ensuring that delivery is on track to meet business objectives. John Hancock continues to transform as a digital, customer-centric organization. As a part of this ongoing transformation, we are building digital solutions and leveraging vendor capabilities based on the latest technologies.

The customer is the focus of everything we do, and millions of customers rely on our products daily. Lead the Customer and Producer Storefronts team to deliver a seamless and productive communication process for our customers. ~ Utilize data and customer feedback to continuously improve the digital communication experience. ~ Act as the primary liaison between stakeholders and the development team,



ensuring clear communication and understanding of product vision and goals. ~ Monitor and report on product performance, making data-driven decisions to enhance the customer experience. ~ Monitor system performance, identify optimization opportunities, and ensure seamless operation. ~ Develop and maintain technical documentation for business and technical processes. ~ Lead the development and execution of a long-term platform strategy aligned with technology architectural and business goals. ~ Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field (or equivalent experience). ~5+ years of experience in a project management, technical product owner, platform owner, engineer, or similar role ~ Experience with project tracking software (e.Experience with Agile methodologies ~ Experience with cloud platforms (e.g., AWS, Azure) ~ Experience with DevOps principles and tools ~ Experience with version control systems (e.g., Git) Strong understanding of life insurance industry workflows and processes,



particularly relevant to the products being used ~ Experience with program and agile delivery methodologies ~ We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. ~ Le poste annoncé correspond à une vacance existante. 113,000.00 CAD - $163,000.00 CAD Les employés ont également la possibilité de participer à des programmes incitatifs et de recevoir une rémunération liée à la performance de l’entreprise et des individus. Le salaire réel variera selon les conditions du marché local, la région géographique et les facteurs propres au poste, tels que les connaissances, les compétences, les qualifications, l’expérience et la formation.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Nous utilisons des technologies de données et d’analytique, telles que l’intelligence artificielle (IA), ainsi que des outils de traitement automatisé pour analyser et traiter les renseignements que vous nous fournissez ou que des tiers nous transmettent dans le cadre du processus de demande.

📌 Senior technical product owner (Toronto)
🏢 Société Financière Manuvie
📍 Toronto