Negotiations and Research Branch (NRB) Employment Type: Indeterminate, Full time Position Linguistic Designation: Bilingual (English, French) Position Global Linguistic Level: B2 Classification Level: Band 12 Annual Salary: $131,687.00 - $148,221.00 + $2,002.23 Bilingual Bonus Union: UNIFOR 2025 Location: Ottawa, ON Search Area: Internal, Membership, Public Employment Equity Designation: As a result of the PSAC Workforce and Availability Analysis and in accordance with the PSAC Employment Equity Plan, the successful candidate for this appointment will be a qualified person from one of the following groups: About the Public Service Alliance of Canada (PSAC) PSAC was created in 1966 and is a union that has proudly represented more than 245,000 workers across Canada and beyond. We stand up for fairness, equity, and better workplaces. Headquartered in Ottawa with regional offices nationwide, PSAC has led countless successful campaigns for workers’ rights and social justice.

We believe in standing together and supporting the people who make our union work every day. For more information about our victories, please visit our website at Under the direction of the Manager of Operations and Regional Negotiations, the Essential Services Agreement/ Exclusions Officer is responsible for the development and implementation of the PSAC’s strategy with respect to essential services and exclusions, and for the determination and enforcement of the PSAC’s position on management exclusions. Extensive knowledge of the arbitration process, techniques of advocacy, such as cross-examination, the rules of evidence and procedure and ability to research, interpret and apply complex jurisprudence.





Extensive knowledge of organizational structures and ability to assess work descriptions, job functions and classifications in order to assess the legitimacy of employer applications for essential services or management exclusions and to determine the appropriate strategy in concert with negotiations and/or bargaining unit amendments or certification applications. Knowledge of the PSAC structure and policies, the structure and operation of the federal government, crown corporations and other governmental entities, and the structure and policies of the labour movement. Knowledge of computer software used at the PSAC, including MSOffice, e-mail and internet.

Ability to communicate orally and in writing in English and French and with the ability to articulate complex legal principles in the formal setting of a quasi-judicial tribunal, and to make such complex principles accessible to all members through written communications to members, and in print and electronic media; Ability to analyze information and to recommend innovative solutions to problems, and to communicate these solutions; Personal suitability Demonstrate commitment to union principles and social justice Sound judgment; Second language skills as per the Common European Framework of Reference for Languages (CEFR) will be assessed.



Valid federal SLE results may be accepted. A combination of education, experience, and demonstrated performance may substitute for formal academic requirements.

PSAC welcomes applications from candidates with diverse and international experience. PSAC does not use Artificial Intelligence (AI) to screen, assess, or select candidates. Should you share PSAC’s values and commitment, recognize the significance of the labour movement, and advocate for workers’ rights, PSAC extends an invitation to join our team and actively contribute to a community dedicated to social justice, fairness, equity, and the well‑being of workers.

Comprehensive group benefits — 100% employer- paid health, dental, life, and disability insurance, a health care spending account (HCSA), plus up to $7,500 per year for mental health services. Flexible work arrangements — with dedicated workstations for hybrid staff. Defined and secure pension plan — shared 50/50 between you and us.

Three (3) weeks’ vacation to start, plus extra paid leave for appointments, moving, personal days, sick days, or whatever you need. Professional development support to help you grow. Our commitment to employment equity PSAC is committed to building a workplace that reflects the diversity of our membership and the communities we serve.

That’s a workplace that includes women, Indigenous peoples, racialized persons, persons with disabilities, and members of the 2SLGBTQIA+ community. We encourage applicants to self-identify in the application process to help us maintain an inclusive workforce. as Indigenous, as a person with a disability, and as a woman).

📌 Service Advisor - Full Time (Ottawa)
🏢 Public Service Alliance of Canada (PSAC)
📍 Ottawa