NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more.

We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. As a Site Reliability Engineer I on the Core Infrastructure team in our Atlanta office, you'll help build and operate the foundational infrastructure that powers PagerDuty's real-time digital operations platform. Our systems support millions of events and alerts daily, enabling customers to detect, respond to, and resolve incidents quickly and reliably.

You'll work at the intersection of platform evolution and operational excellence, building and evolving foundational network, compute, and ingress infrastructure while scaling and hardening existing systems. Your work will directly impact the reliability, scalability, and security of the services our customers rely on to keep their businesses running as PagerDuty continues to grow across products, regions, and customer use cases. Support and improve foundational infrastructure, including networking, compute, Kubernetes clusters, and ingress/traffic management systems.

Participate in agile rituals (standups, planning, retros) and communicate progress/risks early You stay current on technical trends to suggest cutting-edge tools and approaches to interesting problems Monitor system health using metrics, logs, and alerts,



and participate in 24/7 on-call rotations to help detect, respond to, and resolve incidents. 0 to 1+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles ~ Hands‑on experience operating Linux-based systems in production environments ~ Working knowledge of networking fundamentals, such as load balancing, DNS, TLS, and ingress traffic flow ~ AWS, GCP, Azure), including networking and compute concepts ~ Proficiency in at least one programming language (e.g., Python, Ruby, Go, etc.) ~ Experience with AWS cloud networking concepts such as VPCs, subnets, routing, security groups, and load balancers EKS), including cluster upgrades, networking, or ingress configuration Experience with monitoring, observability, and logging platforms (e.g., Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging.

People

Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions.

Our Manager

Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts,



and drive engagement and performance. As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site .

Company equity* Retirement or pension plan* Generous paid vacation time Paid holidays and sick leave Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations.

Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses Go behind-the-scenes on our careers site and @pagerduty on Instagram. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy .

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.

📌 SRE/Performance Engineering (Toronto)
🏢 Pager
📍 Toronto