Are you passionate about customer service and creating a welcoming experience for others? We're looking for a detail-oriented and customer-focused Commissary Associate to help support our Employee Commissary operations. In this role, you'll play a key part in providing excellent service, managing inventory, and ensuring our commissary remains organized, well-stocked, and running smoothly. Job Status:
Permanent Part-Time Shift:
Monday to Friday, 8:00am to 4:30pm Work Location:
Onsite Hourly Range:
$22.50/hr - $24.00/hr In this role, you will: Deliver outstanding customer service by providing product knowledge and assisting employees and guests with their purchases. Process sales transactions accurately through the point-of-sale system and handle a variety of payment methods. Monitor inventory levels, complete cycle counts, and ensure inventory records remain accurate across Shopify, Syspro, and related systems. Coordinate product shipments to staff outside the Coquitlam area and collaborate with internal departments to resolve inquiries and issues. Merchandise new products, maintain commissary displays, and support the management of discounted short-dated and damaged inventory. You have:
A minimum of 1 year of experience in a frontline customer service role. At least 1 year of experience using retail POS systems and e-commerce platforms such as Shopify. Strong computer skills, including proficiency with Microsoft Word, Excel, and Outlook. Excellent English verbal and write communication skills. Experience or knowledge within the health industry, as well as Syspro experience, considered strong assets. You get: Great advantages package (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program) Company-provided RRSP $200 safety boot voucher & company-provided PPE (if applicable) $300 per year to spend on company products Employee discount pricing Employee appreciation events & rewards Free onsite parking Bus pass reimbursement Exclusive discounts with various vendors Why us? We’re much bigger than you think – 30+ natural health brands loved across North America. Proudly Canadian-owned & operated. Learn more about us here: https://ca.naturalfactors.com/pages/our-nature