Bell is seeking a strategic, execution-focused Program Manager to drive large-scale CCaaS/AI-enabled call center transformations in Canada (Mississauga-based hybrid role). You will own Epics from concept to realization, balance customer-centric innovation with measurable business returns, and lead cross-functional teams including TS partners and developers.
Ideal candidates bring 8–10 years in enterprise technology programs, deep CCaaS experience, and solid skills in agile leadership, AI
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📌 AI-Driven CCaaS Program Lead (Ontario)
🏢 Bell
📍 Ontario
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