People Can Fly is one of the leading independent AAA game development studios. Our international team consists of hundreds of talented individuals working from offices in Poland, the UK, Ireland, the US, and Canada, as well as remotely across the globe. As one of the most experienced Unreal Engine studios in the industry, we continue to expand on our expertise and push the boundaries of what’s possible in game development.

Our creative teams are currently working on several exciting titles: Gears of War: E-Day developed in collaboration with Microsoft; Project Echo for KRAFTON; and Lost Rift, an original IP we are developing in-house under our self-publishing model. We are also exploring new platforms and experiences with VR and other unannounced projects. We aim to combine our expertise with the creativity of the best and most forward-thinking talent in the industry, building the next generation of action games for players worldwide.

We are looking for an experienced IT professional to lead the IT Support team across Canada. This hands-on role combines technical expertise with team coordination. Provide technical mentoring and guidance to IT Support team members Coordinate daily IT Support operations, including task assignment and prioritization Implement, maintain, and improve support processes and procedures Coordinate onboarding/offboarding, workstation provisioning, and asset lifecycle management Collaborate closely with other teams to ensure a smooth flow of escalations and implementation of changes Procurement of IT equipment, software Lead IT rollouts,



including OS updates, endpoint security enhancements, software deployments, and automation initiatives Provide direct support to end-users Install, configure, and maintain IT hardware and peripherals. 5 years of experience in IT, including at least 2 years in a Senior or Technical Lead role within IT Support ~ Robust experience with Azure AD / Active Directory management (Identity Management, Conditional Access, GPO) ~ Solid knowledge of computer network diagnostics (TCP/IP, VPN, DNS, DHCP) ~ Advanced skills in Windows operating system troubleshooting ~ Experience with Remote Endpoint Management software (e.g., Strong customer-centric mindset with a proactive approach to identifying technology gaps and suggesting systemic improvements ~ Private medical healthcare including dental treatment for PCF members and their families Free library with a wide range of games and books you have unlimited access to.

In-company Polish and English language classes. Fresh fruit, snacks, and beverages for everyone in the office. Free virtual health and mental wellbeing sessions are included in the plan for members and their dependents.

Personal development opportunities and ability to work in a global environment. Work in a creative team with people full of passion for what they do. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, genetic information, marital status or any legally protected status. #

📌 Technical Support Manager - Remote (Montreal)
🏢 People Can Fly Studio
📍 Montreal