Work Term: Permanent Work Language: English Hours: 37.5 to 40 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work setting Hotel, motel, resort Tasks Co-ordinate activities with other work units or departments Establish work schedules and procedures Perform same duties as workers supervised Prepare and submit reports Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality Assist clients/guests with special needs Co-ordinate, assign and review work Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery Requisition materials and supplies Respond to complaints of guests Register arriving guests and assign rooms Receive and deliver items and messages for guests Prepare and submit progress and other reports Perform front desk duties Confirm transportation and accommodation reservations Receive payment for goods or services Supervision Staff in various areas of responsibility Computer and technology knowledge MS Outlook Work conditions and physical capabilities Attention to detail Large workload Tight deadlines Work under pressure Personal suitability Accurate Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Interpersonal awareness Judgement Organized Team player Employment terms options Early morning Evening Employment terms options Shift Morning Night Day Weekend Health advantages Dental plan Health care plan Financial benefits Bonus Gratuities Group insurance benefits Life insurance Other benefits On-site housing options Support for newcomers and refugees Supports newcomers and/or refugees with foreign credential recognition Support for youths Offers mentorship, coaching and/or networking opportunities for youth Support for Indigenous people Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

📌 front desk supervisor (Banff)
🏢 The Kenrick Hotel
📍 Banff