Overview

- Work Term: Permanent
- Work Language: English
- Hours: 37.5 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
Work setting
- Hotel, motel, resort
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Respond to complaints of guests
- Register arriving guests and assign rooms
- Receive and deliver items and messages for guests
- Prepare and submit progress and other reports
- Perform front desk duties
- Confirm transportation and accommodation reservations
- Receive payment for goods or services
Supervision
- Staff in various areas of responsibility
Computer and technology knowledge




- MS Outlook
Work conditions and physical capabilities
- Attention to detail
- Large workload
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
Employment terms options
- Early morning
- Evening
Employment terms options
- Shift
- Morning
- Night
- Day
- Weekend
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Bonus
- Gratuities
- Group insurance benefits
- Life insurance
Other perks
- On-site housing options
Support for newcomers and refugees
- Supports newcomers and/or refugees with foreign credential recognition
Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth
Support for Indigenous people
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

📌 Front desk supervisor (Banff)
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📍 Banff