TD Requisition Intake Form RETURNING MANAGER FOLLOW-UP QUESTIONS: Previous JP#: Feedback from last time & Areas of Opportunities: Intake September 11, 2026 - Rieger, Austin ASSIGNMENT DETAILS: Position Title:CAN - UX Designer III- TDJP00058604 - Intermediate Design Researcher # of positions: 2 Start Date: Duration:09/28/2026 to 03/26/2027 6 month Extension possible: yes Conversion Possible: Billing Cost Center: 004-5297 - TD CDN Schedule: Monday to Friday 9-5 OT: No Rotation: No Budget/TD Bill Rate: 105.85 Work Location: Remote, Onsite, or Hybrid: Hybrid 4 days in office Anchor Days (if applicable): Address: TD Terrace - 160 Front Street West Corporate, Toronto, Ontario (TDB0215) Travel Required: No Possibility of any Additional Upcoming Furlough: standard STORY BEHIND THE NEED: Reason for request/why opened: Backfill Scope of Project: project based Team Size/Culture: 5-7 members direct team and the research team is 40 ppl Training Period: on the job Selling Points of Position (CVP): state-of-the-art UX research lab.

Opportunities of learning from the team.

That team has deep, deep knowledge about design research. CANDIDATE PROFILE DETAILS: Degree/Level of Education: Bachelors in psychology, Human-Computer Interaction, Human Factors, Anthropology, or something similar Certifications Required: No Years of Overall Experience: 5 plus How will performance be measured: Quality of work, ability to do their analysis, Deliverables Preferred/Ideal Candidate Background: someone who worked at a large bank, has worked in a UX research method, research, but UX research like team, really, we want someone who''s dedicated to being a researcher. SUMMARY OF THE ROLE: Typical Day-to-Day Responsibilities Conduct Research: Research design :identifyingareas of opportunity for research,defining research questions, creatingactionableresearchplans, andselectingappropriate methodsof data collection and analysis Research preparation : creation of participant screeners; recruiting from internal employee panels ornetworks, snowball samplingorworking with vendors to recruit external participants; creating research protocols Data collection : conducting design research methods including observation/ethnography, diary studies, user interviews, usability testing, card sorting,experiments,etc.





Analysis :utilizingqualitative and quantitative approaches to make sense of the data collected Reporting : translating findings into easily understandable insights used to drive ideation and inform design, in diverse formats including experience maps, usability test reports, personas, etc.

Enable

Research: Collaboration :Working withPODleaders,service design directors, designers, developers, engineers, and business stakeholders to understand and support their research needs;maintain and build relationships across various stakeholder groups;support Research

Scienceteam members as required; collaboratewith otherHCDresearch& designteams, marketing research teams, etc.

Building Research Roadmaps: Understanding the needs or your PODs/stakeholder groups and building out roadmaps/ research plan Vendor oversight : asrequired, oversee/manageresearch vendors carrying out studies on behalf of the Research team Intern support and mentorship: asrequired, support and mentor internsand junior researcherswho may be assignedto you or your projects Research Strategy : activelyparticipatein strategic planning and development of research models for supporting innovationand innovative work within PODs Education& Visibility: Increase awareness of Research

Sciencemethods and processes with our internal and external partners; share areas of expertise within the Research team asrequiredto support project and expand Research knowledge base and tools How much time is being spent in meetings 25- 30 % Who are they interacting with (internal/external) Internal and some external partners Will the contractor have access to any customer data ? NO!!!! MUST-HAVE Hard Skills: Deep expertise in either Psychology, Human-Computer Interaction, Human Factors, Anthropology, or something similar Experience leading research projects either independently or as a small team Experience/expertise in all process steps of Research work including - preparation (screeners, protocols, recruitment,



etc), data collection (participant management, testing, knowledge harvests, etc.), analysis (both quantitative and qualitative experience a benefit), dissemination (deriving conclusions from data relevant to the context at hand - answering so what regarding the research outcomes) NICE-TO-HAVE Experience leading research projects independently Knowledge of finance or financial institutions Keen interest/ability in AI Experience working with stakeholders and creating champions for research in organizations Experience working in blended Research roles where they may have been responsible for strategy and some design related tasks is a benefit Understanding of the design process TIMELINES/IMPORTANT DATES: Upcoming PTO: NO Supplier Call: September 14 th Distribute Requisition: September 14 th Halting: Sept 17 th Shortlist De-Brief: Target interview: Interview process: 2 rounds first round Virtual - second round in person and an exercise will be provided to complete.

Interview de-brief: Intermediate Design Researcher Research Science studies next-generation Human Computer Interaction, focusing on not only emerging technologies but also the intersection of tech, relationships, behaviour, and social lives.

Our approach utilizes advanced cross-disciplinary methods to investigate the people, places, and the technologies that comprise our future world.

We evaluate these emerging technologies and communities to better understand the unmet needs of users and stakeholders and inform the development of relevant, innovative, purposeful, and meaningful experiences.

Deep knowledge and experience within

Human-Computer Interaction, Human Factors, Psychology, Anthropology,or asimilardiscipline Experience studying applied problemsis a bonus especially those concerning emerging technologies and user needs Robust communications skills: written, oral, and graphical Strong project management skills with ability to balance tasks spanning multiple studies Knowledge of inferential statistics and familiarity with statistical analysis software (e.g., R, SAS, SPSS) is an asset Strong preference for graduate degree in relevant area (as specified above) Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund

📌 UX Designer III- - Intermediate Design Researcher (Toronto)
🏢 GTT
📍 Toronto