- Oversee the underwriting process for group benefits products, including group health, life, disability, and related coverages
- Evaluate applications using underwriting guidelines, policies, and principles to ensure profitability and competitiveness
- Manage team evaluation of risks associated with group insurance applications
- Review group data, claims history, medical information, and other relevant factors to determine coverage levels and premium rates
- Collaborate with carriers to set competitive and sustainable premium rates
- Drive continuous process improvement to enhance efficiency, accuracy, and customer experience
- Develop and refine underwriting guidelines and policies based on industry trends, competitive analysis, and company objectives
- Maintain relationships with clients, brokers, and partners
- Identify new business opportunities through networking and referrals
- Manage and train sales staff; implement sales incentive programs and goals
- Educate BBD and Partner Solutions about underwriting processes and third-party administrator capabilities and limitations
- Develop innovative solutions to complex problems
- Liaise with Marketing on sales campaigns and strategy
- Collaborate with internal departments to strengthen relationships and confidence with Supplier Partners
- Represent client needs internally
- Set team goals and objectives with the VP, Distribution TPA+
- Provide underwriting support during client presentations and meetings; address stakeholder inquiries
- Use data analytics and reporting tools to monitor performance, trends, and metrics; generate reports for senior management




- Hold the team accountable for objectives and goals
- Coach the team to anticipate customer needs and provide appropriate products and services
- Report successes and improvement areas
- Monitor industry trends, regulatory changes, and emerging risks
- Complete a small number of quotes and participate in negotiations and resolutions
- Guide day-to-day Underwriting team activities
- Conduct training sessions on product knowledge and industry expertise
- Support employee performance, development, and career progression
- Foster manager-employee dialogue regarding expectations, progress, accomplishments, compensation, and development
- Promote high performance and team cohesion
- Ensure staff comply with industry codes of conduct, securities laws and regulations, and BBD operating and HR policies

Requirements

5+ years relevant experience or similar role

Post-secondary education an asset; Industry certifications are advantageous

Proven understanding group benefits underwriting, with a track record of progressively increasing responsibilities

Strong leadership and team management skills, with the ability to motivate and develop a team of underwriters

In-depth knowledge of group insurance products, underwriting principles, and risk assessment





Familiarity with insurance regulations and compliance requirements specific to group advantages

Analytical and problem-solving skills; ability to make sound underwriting decisions

Excellent communication and interpersonal skills to collaborate with cross-functional teams, clients, and brokers

Strong conflict resolution ability;

experience dealing with escalation processes & procedures

Proficiency with underwriting software, data analysis tools, and Microsoft Office suite

Core Competencies

Demonstrates expertise in group benefits underwriting, including risk assessment, compliance with insurance regulations, and the development of underwriting guidelines. Proven ability to lead and develop teams while driving process improvements and maintaining strong client relationships.

Highest-signal resume keywords

Group Benefits Underwriting

Risk Assessment

Leadership and Team Management

Underwriting Software Proficiency

Data Analysis

ATS Optimization Keywords

Hard Skills

Group Insurance Products

Underwriting Principles

Analytical Skills

Problem-Solving Skills

Conflict Resolution

Soft Skills

Excellent Communication

Interpersonal Skills

Team Motivation

Customer Needs Anticipation

High Performance Promotion

Certifications & Qualifications

Industry Certifications

Industry Keywords

Insurance Regulations

Compliance Requirements

Group Benefits

Continuous Process Improvement

Client Relationship Management

Tools & Technologies

Underwriting Software

Data Analysis Tools

Microsoft Office Suite

📌 Underwriting Manager (Toronto)
🏢 Jobtailor
📍 Toronto