15 Sep
|
HCL Technologies
|
Toronto
15 Sep
HCL Technologies
Toronto
The HFM Administrator is responsible for the end-to-end administration, maintenance, and operational support of Oracle Hyperion Financial Management (HFM) environments within an enterprise Application Managed Services (AMS) engagement. This role ensures high availability, performance, and security of HFM infrastructure across Development, QA/UAT, and Production landscapes, while collaborating closely with functional finance teams, DBAs, and infrastructure teams. Install, configure, upgrade, and patch Oracle HFM (11.x / 11.2.x) and Hyperion EPM suite components including Financial Data Quality Management (FDMEE), HFM Web, Workspace, and Shared Services.
Monitor system health, performance metrics, and availability across all HFM environments (Dev, QA, Prod). Apply quarterly Oracle CPU patches and manage patching lifecycle with minimal downtime. Perform capacity planning, environment cloning, and refresh activities.
Incident & Problem Management Manage and resolve HFM-related incidents, service requests, and problems via ServiceNow, adhering to defined SLAs and OLAs. Perform root cause analysis (RCA) for critical incidents including consolidation failures, data load errors, and setting outages. Coordinate with Oracle Support for SR management, diagnostic data gathering, and patch application.
Security & Access Management Administer Oracle Identity and Access Management (IDCS/OAM) integrations for HFM user provisioning and deprovisioning. Manage role-based security assignments in Shared Services and enforce least-privilege access principles.
Conduct periodic user access reviews and support audit/compliance requirements (SOX, IT General Controls).
Log4j, CVSS-rated findings) within defined SLA windows. Collaborate with DBA teams to support Oracle database backups, clones, and performance tuning for HFM repositories.
Manage Windows
Server environments hosting HFM application tiers, including IIS, service accounts, and SSL certificates. Support integrations between HFM and upstream/downstream systems including FDMEE, Essbase, Planning, and ERP (SAP/Oracle ERP). Governance & Continuous Improvement Maintain configuration management documentation and CMDB accuracy for HFM assets. 5+ years of hands-on experience administering Oracle Hyperion / HFM in an enterprise environment. ~ Strong working knowledge of Oracle EPM stack: Proficiency with Windows Server (2016/2019), IIS administration, and service management. ~ Experience with Oracle database administration basics (Oracle 12c/19c) relevant to EPM repositories. ~ Solid understanding of Hyperion patching processes and Oracle MOS (My Oracle Support) engagement. ~ experience with ServiceNow or equivalent ITSM platforms. ~ Ability to create and maintain technical runbooks and RCA documentation. ~ Oracle EPM certification or equivalent Hyperion training credentials.
Experience with Oracle IDCS / OAM / identity federation for EPM security. Exposure to cloud-based EPM (Oracle EPM Cloud / PBCS / FCCS) migration or hybrid environments. Knowledge of SOX IT General Controls and audit support for financial consolidation platforms.
Experience in an AMS/managed services delivery model with offshore/onsite coordination. Familiarity with vulnerability management tools such as Snyk, Qualys, or Tenable. Scripting skills (PowerShell, Python, or shell) for automation of administrative tasks.
Technical Acumen
Deep HFM platform knowledge with proactive learning of new Oracle EPM capabilities. Able to translate technical issues into business-friendly language for Finance and IT leadership. contributes to knowledge management. Works effectively across onsite/offshore teams and with client functional teams.
Understands SOX, audit controls, and enforces governance in day-to-day operations. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.
We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
📌 URGENT! IT Project Manager (Toronto)
🏢 HCL Technologies
📍 Toronto