Enhance patient care at FYidoctors as a Bilingual Patient Services Specialist in Ottawa. This part-time role focuses on delivering exceptional service while working with diverse patient needs.
Join FYidoctors at either the Beechwood Ave or Orleans clinics as a Patient Services Specialist. You will greet patients, manage check-ins, handle appointments, and support billing processes. Your contribution ensures a seamless patient experience while collaborating in a dynamic team environment.
Key Responsibilities:
• Greet and check in patients warmly upon arrival
• Perform pre-testing to assist in eye care
• Coordinate appointments and manage billing accurately
• Oversee eyewear pick-ups and minor adjustments
• Provide exceptional customer service for positive experiences
Requirements:
• Bilingual in French and English
• Previous retail experience is an asset
• Proficient with MS Office Suite and technology
• Excellent communication and interpersonal skills
• Adaptable team player with a proactive attitude
Bring your skills to positively impact patients and enjoy a rewarding workplace at FYidoctors!
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