Area Manager, Operations Support (Toronto)

Area Manager, Operations Support (Toronto)

15 Sep
|
Entrepreneurs'​ Organization
|
Toronto

15 Sep

Entrepreneurs'​ Organization

Toronto

The Entrepreneurs’ Organization (EO) is a high-quality support network of 18,000 business founders and owners in 220 chapters and 80 countries worldwide. Since 1987, EO has helped entrepreneurs achieve transformational growth through the power of life‑enhancing connections, shared experiences, and collaborative learning. Guided by EO’s core values: trust and respect, thirst for learning, think big, be bold, and together we grow, EO’s international staff collaborates successfully across diverse cultures.

As an EO employee, you will gain access to the world’s top experts in entrepreneurship, grow beyond your perceived limits, and make breakthroughs as you refine and realize your personal goals. EO’s competitive total rewards package, flexible work environment, and generous professional development resources are frequently cited as among the most popular benefits of working at EO.

The Regional

Manager (RM) is a critical leadership and relationship role within Entrepreneurs’ Organization (EO), serving as the primary staff partner to a portfolio of chapters and regional volunteer leaders. Acting as the connective tissue between chapters, regional leadership, and global priorities, the RM ensures chapter health, leadership effectiveness, and alignment to EO standards while enabling sustainable growth and long‑term impact. Through trusted relationships, sound judgment, and strong operational execution, the Regional Manager supports chapters through key moments—strategic planning, leadership transitions, growth initiatives, and challenges—while elevating insights from the field to inform regional and global decision‑making.

This role is essential to maintaining consistency, quality, and momentum across EO’s regions worldwide.

Chapter Relationship Management

Manage a portfolio of up to 14 chapters as the primary staff relationship owner. Serve as the main liaison to Area Directors (ADs),



Chapter Staff, and Chapter Presidents. Address operational and member‑related issues and elevate risks or concerns as appropriate.

Support healthy, sustainable chapters by reinforcing EO standards and identifying risks, including at‑risk chapters, launches, closures, and critical incidents. Serve as the liaison between chapters and the EO Renewal Team, supporting payment processes, troubleshooting, and quarterly follow‑ups.

Strategic

Planning & Summits Support chapter strategic planning and ensure alignment with regional and global priorities. Promote, support, and attend Strategy Summits (Annual, Mid‑Year, and Long‑Term Planning) within assigned chapters. Assist in ensuring summit attendees have completed required Chapter Officer Training.

Regional and Global Programming Support Act as Project Manager for key regional events, including Presidents Meetings, Chapter Staff Events, Leadership Summits & Other Regional Events Leadership Pipeline & Stakeholder Management Consult with and support the Regional Director in building a robust leadership pipeline and engagement strategy.

Regional

Council & Director Support Serve as staff liaison to Area Directors, Growth & Member Engagement Directors, and Experts.

Support

Directors in preparation for Regional Council meetings. Contribute regional insight and expertise to long‑term (3‑year) regional strategic Planning. Data, Insights & Feedback Capture, analyze,



and generate data‑driven insights using EO systems and tools to support regional programming and decision‑making.

Ability to manage and support a chapter portfolio as the primary staff relationship owner. Strong relationship‑building and stakeholder management skills. Sound judgment in identifying risks and escalating appropriately.

Strong communication, organizational, relationship‑building skills and cross‑functional collaboration skills. Proven experience serving as project manager for regional events. Ability to capture, analyze, and interpret data using systems and tools.

Bachelor’s degree or equivalent combination of education and relevant professional experience. Minimum 3–5 years of experience in product engagement, program management, product marketing, member engagement, or a related role.

Experience working across multiple regions, cultures, or languages is an asset. Fluency in English is required, other language requirements may vary by region. Comfort with regional and global travel (35%), including periods of higher seasonal travel demands.

Ability to manage multiple priorities in a fast‑paced, globally distributed environment. High emotional intelligence 77,575-90,000 CAD Candidate Data Privacy Notice Artificial Intelligence in Hiring EO uses artificial intelligence to screen, assess, or select applicants for this role. This role is primarily sedentary/light work and requires regular use of a computer, telephone, and video‑conference platforms.

The role requires the ability to communicate effectively in writing and verbally and to participate in virtual and in‑person meetings. The role requires travel up to 15% The role requires occasional early morning/evening meetings across time zones Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the role.

📌 Area Manager, Operations Support (Toronto)
🏢 Entrepreneurs'​ Organization
📍 Toronto

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