At BMO Financial Group in Canada, a Collections Specialist collaborates to review delinquent and high-risk accounts, advising customers on payment strategies and meeting objectives. The role supports training, audits, and vendor management while ensuring compliance with procedures.
It requires robust negotiation, analytical, and communication skills to build trust, develop long-term relationships, and protect the bank’s interests.
📌 Bilingual Collections Specialist – Delinquency & Recovery (Canada)
🏢 BMO
📍 Canada