Become the bridging link between clients and field staff as a Bilingual Customer Care Coordinator at ParaMed. Deliver outstanding service in both English and French while managing care requests in this part-time role. At ParaMed, you will coordinate patient care and ensure effective communication among clients, staff, and families.

Your duties will involve building schedules, documenting interactions, and maintaining accurate patient and employee records. This position calls for someone with exceptional customer service skills and strong computer abilities, willing to foster compassion in all interactions. Key Responsibilities:

- Assign staff to patients based on skills and availability
- Build care schedules tailored to patient needs
- Enter and update records within the system
- Respond courteously to all forms of communication
- Document and report all interactions efficiently Requirements:
- One year of administrative experience preferred
- Scheduling experience is beneficial
- Fluency in English and French mandatory
- Robust computer skills required
- Ability to communicate effectively with empathy Utilize your bilingual abilities and customer service expertise to enhance patient care at ParaMed.

📌 Bilingual Customer Care Coordinator ParaMed (Ottawa)
🏢 ParaMed Home Health Care
📍 Ottawa