Join Sun Life as a Bilingual Customer Service Agent and make a meaningful difference for clients. This hybrid role offers a weekday schedule and competitive compensation starting at $27.95 per hour.

At Sun

Life, our Contact Centre agents are vital in assisting millions of Canadians each year. This role requires proactive problem-solving skills, as you'll help clients and advisors navigate products, services, and claims through inbound calls. You'll also help clients achieve their financial and health goals with thorough information about our offerings. Key Responsibilities:

- Assist clients with product inquiries via inbound calls
- Analyze solutions for client problems effectively
- Provide tailored information about Sun Life's offerings
- Ensure timely and accurate information delivery
- Maintain professional and client-focused communication Requirements:
- Bilingual proficiency in English and French
- Strong customer service experience
- Good problem-solving abilities
- Reliable attendance and punctuality
- Ability to undergo Reliability Status Clearance Deliver exceptional service to clients while thriving in a supportive work setting at Sun Life.

📌 Bilingual Customer Service Agent at Sun Life (Montreal)
🏢 Sun Life Québec
📍 Montreal