Elevate client experiences as a Bilingual Customer Service Agent at National Bank's Montreal call centre. Handle inquiries, offer solutions, and utilize banking applications in a supportive environment. As a vital member of National Bank's Client Contact Centre, you will engage with clients to understand their banking needs and provide personalized assistance.

This full-time role requires robust communication skills in both French and English, ensuring excellent service delivery across Canada. The position offers valuable training, collaboration opportunities, and career advancement potential. Key Responsibilities:

- Answer client calls and address inquiries
- Listen to needs, providing tailored banking solutions
- Assist clients in using banking applications
- Refer specialized cases to appropriate colleagues
- Collaborate and share knowledge with team members

Requirements:

- High school diploma required
- Customer service experience preferred
- Bilingual in French and English is essential
- Committed to partnership and empowerment values
- Willingness to develop skills and learn

Embrace a fulfilling career by delivering outstanding client support and developing your skills at National Bank.

📌 Bilingual Customer Service Agent National Bank (Montreal)
🏢 National Bank of Canada
📍 Montreal