Elevate your career with Terra Dygital Solutions as a Bilingual Support Specialist focusing on Spanish. You'll provide expert technical support to clients, ensuring exceptional service every day. In this dynamic role, you'll utilize your problem-solving skills to support clients in both English and Spanish, working with Microsoft business applications and technologies.

Your responsibilities will include onboarding new clients, assisting with disaster recovery solutions, and managing technical issues effectively. Collaboration with team leads and clients is essential to ensure successful resolutions and client satisfaction. Key Responsibilities:

- Assist clients with Microsoft applications in English and Spanish
- Support business continuity and disaster recovery solutions




- Onboard and train new clients on services
- Review project metrics to meet service standards
- Communicate updates to clients on incident progress Requirements:
- 2+ years’ experience in an MSP environment preferred
- Microsoft O365/Azure certification required
- Proficient with operating systems and networks
- Solid communication and troubleshooting skills
- Willingness to participate in an on-call rotation Drive your technical expertise and client engagement with Terra Dygital Solutions as you support clients in both languages.

📌 Bilingual Technical Support Specialist - Spanish (Vancouver)
🏢 Terra Dygital
📍 Vancouver