At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad.With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad.With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

Continuous learning through our robust corporate curriculum and education reimbursement program, Incredible rewards, travel incentives, and product and service discounts, Pay-for-performance and best-in-class recognition programs, and Competitive benefits that include a defined contribution plan, personal spending account, and so much more. Lead requirements gathering, analysis, and documentation for Guidewire PolicyCenter initiatives Facilitate workshops, discovery sessions, interviews, and walkthroughs with business and technology stakeholders Translate business needs into clear user stories, business requirements, functional specifications, process flows, data mapping documents, and acceptance criteria/use cases Analyze current-state and future-state processes, identify gaps, assess impacts, and recommend practical solutions aligned with business objectives Work closely with product owners,



development teams, QA, architecture, and business SMEs to ensure requirements are understood and delivered as intended Support Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, retrospectives, and release planning activities Assist QA teams with test scenario review, test case validation, UAT coordination, defect triage, and business sign-off activities Track risks, issues, dependencies, and requirement changes, ensuring timely escalation and explicit communication with stakeholders The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. 8 years of experience as a Business Systems Analyst, with a focus on Guidewire-related work for at least 5 years ~ Hands-on experience with Guidewire PolicyCenter implementations, enhancements, integrations, or production support ~ Strong understanding of property and casualty insurance processes, including policy lifecycle, underwriting, rating, endorsements, renewals, cancellations, and related downstream impacts ~ Experience creating business requirements,



user stories, acceptance criteria, use cases, process maps, data mapping documents, and traceability documentation ~ Strong experience working in Agile delivery environments using tools such as JIRA and Confluence ~ Ability to work with cross-functional teams including business stakeholders, developers, QA, architects, vendors, and support teams ~ Experience supporting testing activities, UAT, defect management, and production validation ~ Experience with Guidewire Cloud implementations, cloud migration readiness, archive/purging, or remediation initiatives preferred ~ Knowledge of integrations, APIs, data mapping, payment platforms, document generation, or downstream insurance systems preferred ~ Experience with rating, pricing, forms, underwriting rules, transactions, renewals, cancellations, or policy servicing preferred ~ Experience preparing executive-level updates, dashboards, delivery summaries, and governance documentation preferred Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted. Please note that we may use AI tools to help us through the recruitment process.

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process.

📌 Business Systems Analyst - Guidewire (Policy Center) (Vaughan)
🏢 CAA Club Group
📍 Vaughan