Job Title: Addictions Support Worker - (Casual) Position Status: Casual (On Call) Reports to: Senior Manager - MHSU The Addictions SupportWorker at Phoenix Society assists clients experiencing mental health and substanceuse issues. The position is responsible for client support and communitybuilding, floor management, case management, and supporting group programs. TheAddictions Support Worker facilitates the recovery and capacity-building ofclients to maximize their potential and support their goals for successfulindependent living in the community.

The Addictions

SupportWorker provides appropriate care (non-clinical) in areas such as support with provides a variety of day-to-day physical, emotional, and social supports,advocacy, life skills assistance, information, resources, and demonstrations. Participates in case planning with clients and/or healthcare providers by performing duties such as interviewing clients to identify problems and needs, obtaining required information from a variety of sources such as families and care providers, documenting client needs and wants, and assisting clients to determine appropriate programs Providesindividual support with respect to demonstrations, modeling, and behaviourmanagement to clients, their families, and their personal networks, to assist with the development of physical, social, emotional, and life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills Contribute to maintaining a therapeutic environment following therapeutic community principles which include empathy, compassion,accountability, utilizing trauma informed principles, and encouraging supportive relationships within a community setting Observesclients, identifies and assesses potential emergency situations by conducting baseline and daily check-ins of client progress, and develops short-term strategies to deal with such situations. Reports medical, behavioural, and other problems as required.





Provides feedback and input regarding clients’ needs, performance, and progress Aspartof an interdisciplinary team, and in accordance with establishedguidelines, facilitates Psycho-Educational client workshops covering areas such as life skills and mental health, emotions, behaviour, relapse prevention,contingency management, and transition planning Identifiesavailable social, economic, recreational, and educational services andresources in the community that will meet clients’ needs. Provides clients withrelated information and connect clients to relevant community resources,services and opportunities Supportresponses to critical issues such as suicide risk, worsening mental healthissues, depression, anxiety, etc., Completesand maintains client related records and documentation such as care plans,progress reports, statistics, and daily logs. Actas a liaison with the community and promotes/encourages community involvementin the program Maintaincurrent knowledge of social, economic, recreational and educational resourcesin the community Diploma in Community Social Service ~2years of experience providing one to one and group support in the communitysocial services sector.

Or an equivalent combination of education,training, and experience Experienceworking with marginalized populations, substance use and mental health services,mental health, and corrections beneficial Knowledgeof the social determinants of health,



the biopsychosocial model of addiction,and concurrent disorders and harm reduction principles Satisfactory completionof a criminal records check with vulnerable sector screening is required Satisfactory completionof Employee Immunization Record form is required First aid certificationwith CPR is required Understanding of concurrent disorders,addictions, and addictions supports Computer skills, including MicrosoftOffice applications, Outlook, and experience using a client information systemor medical records system Excellentknowledge of the issues pertaining to recovery,substance use, concurrent disorders, and homelessness Knowledge of the BC Mental Health Act,Community Care and Assisted Living Act, Adult Care Regulations, PersonalInformation Protection Act, etc., and other facilities and community resources Goodknowledge of facilitation, mediation, and conflictresolution techniques Robust case management, client support andconsultation skills Abilityto make effective referrals, reflecting in-depth knowledge of communityresources and strong relationships with community partners Activelyseeks and incorporates feedback to inform continuous self-improvement JobKnowledge & Quality of Work Consistently produces accurate, thorough,high-quality work in a timely manner Builds and promotes a culture of health and safetyin the workplace Expresses themselves clearly and professionallyboth verbally and in writing Displays high emotional intelligence; Models the organization’s core values of socialjustice, teamwork, social innovation, and strength-based practices Fosters enthusiasm, energy and commitment Takes responsibility for personal actions,performance and health Supports an environment of openness, and championsteamwork and communication across programs Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.

📌 Care Support Assistant - Temporary Casual (Vancouver)
🏢 Phoenix Society
📍 Vancouver