Become part of the Northbridge Financial team as a Claims Service Representative, ensuring exceptional customer experiences every day in a hybrid work setting. Handle inquiries, set up claims, and support office operations to maintain efficient workflows. This role requires a proactive, detail-oriented individual to manage customer communications and assist Claims Adjusters with various tasks.

With a minimum of two years front-line customer service experience, you will troubleshoot issues and navigate multiple systems effectively. Your contributions are key to maintaining a high-performing, collaborative team that values operational excellence. Key Responsibilities:

- Manage incoming customer calls and inquiries
- Set up and maintain accurate claims information




- Support Claims Adjusters with technical tasks
- Process transactions and manage correspondence
- Ensure efficient office operations and workflows

Requirements:

- Minimum 2 years in customer service or call center
- Post-secondary education required
- Experience with MS Office Suite
- Working towards CIP designation preferred
- Ability to effectively manage a busy schedule

Utilize your customer service skills and passion for helping others with Northbridge Financial, making a meaningful impact every day.

📌 Claims Service Representative - Northbridge Financial (Halifax Regional Municipality)
🏢 Kibbi Technologies
📍 Halifax Regional Municipality