Enhance customer loyalty as a Client Account Representative with Manulife in Montreal, Quebec, utilizing solid service skills in a hybrid work model.

Support

Notional plans and client issues while ensuring exceptional service delivery. In this role, you'll be key to maintaining customer satisfaction. As a Client Account Representative, you'll manage internal and external clients while addressing service-related challenges for Plan Sponsor Services. Your strong interpersonal skills will help you coordinate solutions and communicate effectively across departments to create a smooth workflow. Key Responsibilities:

- Respond to customer inquiries with high-quality service
- Investigate operational errors within Plan Sponsor Services




- Serve as the single point of contact for solutions
- Support clients by providing knowledge and expertise
- Communicate within the client environment to prevent errors Requirements:
- Proven customer service experience
- Strong knowledge of GRS systems and workflows
- Excellent communication and presentation skills
- Proficiency in Excel and Word-based programs
- Strong math skills for financial reports Leverage your customer service expertise and problem-solving skills to excel as a Client Account Representative with Manulife.

📌 Client Account Representative at Manulife (Montreal)
🏢 Manulife
📍 Montreal