Shape exceptional client journeys at Foundation Physiotherapy's Etobicoke locations. This full-time role focuses on engaging client interactions and enhancing service quality in a vibrant health care setting.

Foundation

Physiotherapy and Wellness is seeking a full-time Client Experience Representative for its clinics in Etobicoke. This position is tailored for enthusiastic individuals looking to develop administrative skills within a supportive environment. Candidates should possess prior customer service experience, preferably in fitness or hospitality settings, and exhibit strong communication abilities for both in-person and phone interactions. Key Responsibilities:

- Engage warmly with clients for inquiries and bookings
- Reconcile payments and manage accounts receivables




- Report weekly clinic statistics for team insights
- Oversee and train the client experience team effectively
- Support the clinic director with administrative tasks

Requirements:

- Previous experience in customer service roles
- Robust leadership and multitasking skills
- Flexibility to work mornings and evenings
- Detail-oriented with a process-driven approach
- Creative and energetic personality with communication skills

Deliver outstanding client service and administrative support at Foundation Physiotherapy!

📌 Client Experience Specialist at Foundation Physiotherapy (Toronto)
🏢 Foundation Physio
📍 Toronto