Elevate client satisfaction remotely with Peloton Technologies as a Client Success Specialist. Engage clients with innovative payment solutions while ensuring their operational success and integrity across Canada.

Peloton

Technologies is searching for a Client Success Specialist with a background in support, operations, and fintech. In this role, you will manage client relationships, provide crucial training, and resolve issues while fostering proactive client success. You will collaborate closely with teams to enhance client engagement and operational accuracy. Key Responsibilities:

- Resolve client issues and triage effectively
- Collaborate with teams during onboarding processes
- Monitor client health and usage for proactive support
- Facilitate ongoing training for clients on new features
- Process transactions and ensure operational compliance Requirements:
- 2+ years in client success or support roles
- Robust communication and problem-solving skills
- Experience in payment processing and operations
- Familiarity with POS solutions is an asset
- Proficient with CRM and support ticketing systems Support clients efficiently and contribute to their success at Peloton Technologies, where innovation meets excellence.

📌 Client Success Specialist at Peloton (Victoria)
🏢 Peloton Technologies
📍 Victoria