Become a Community Specialist II at Safe Software, supporting the FME Community through content creation and user engagement. Thrive in this hybrid role, fostering connections while managing technical workflows. As a Community Specialist II at Safe Software, you will support 50,000 users in enhancing the FME Community.

Your tasks will include developing how-tos and tutorials while monitoring community health and adjusting automations. Join a agile team collaborating across departments to amplify user voices and build meaningful connections. Key Responsibilities:

- Write and edit technical content like tutorials and KB articles
- Support community automations using Gainsight and FME Flow
- Monitor community health and report on trends
- Moderate discussions and provide content corrections
- Participate in FME community events and webinars

Requirements:

- 3+ years in technical content creation or community management
- Strong writing and editing skills
- Experience with event coordination and user engagement
- Comfort in learning technical products and tools
- Creative approach to engage the community

Leverage your technical writing and community-building skills to enhance user experience at Safe Software.

📌 Community Specialist II at Safe Software (Vancouver)
🏢 Safe Software
📍 Vancouver