Service New Brunswick

Contract Administrator (IT)

In-Service Competition

Permanent Full time

Pay Band 3

Fredericton 17388 (R85-2026/27-322)

This is an In-Service (closed) job chance, meaning applications are only open to current GNB employees and registered EEO program members. For a list of Open competitions, please click here.

The Technology Services Division of Service New Brunswick is searching for an individual who would enjoy a meaningful and rewarding career in the support and advancement of IT Business Services.

Service New Brunswick is seeking an individual to join the Fredericton team as a Customer Service Representative.

Working at Service New Brunswick is more than just a job — it’s an opportunity to build a meaningful career. Guided by our vision of "Elevating Service Excellence", our teams provide high-quality, innovative public services for customers with a focus on value for all New Brunswickers.

Known for our people-oriented workplace culture, we foster an workplace where innovation, inclusivity, and teamwork are celebrated. We are proud to be recognized as one of Atlantic Canada's Top Employers for 2026!

What We Offer

At SNB, our people are at the heart of everything we do. We are:

- Human-Centered: We prioritize well-being and flexibility for our employees.
- Driven by Growth: We invest in your professional development and career advancement.
- Celebrating Excellence: We recognize and reward outstanding contributions.
- United by Purpose: Every project you work on makes a real difference for New Brunswickers.
- Empowered to Decide: We trust our teams to make decisions and innovate boldly.

With offices and locations in most New Brunswick cities and a wide variety of positions and job roles, SNB offers unmatched opportunities for growth and impact, including an employee recognition program, a mentoring program, training & development opportunities, employee townhalls and ongoing leadership development. SNB also offers a comprehensive employee benefits package.

As an IT Contract Administrator, you will provide guidance and support in the delivery of IT contract administration services across all areas of the Government of New Brunswick. You will report to a Supervisor within the Business Services and Engagement Unit,



and be supported by other dedicated team members with a focus on proactively managing the establishment and renewal of IT contracts.

Your responsibilities will include but are not limited to:

- Working collaboratively with the client to ensure contract arrangements meet the needs of the business and deliver maximum value for SNB
- Meeting with internal and external Stakeholders and providing advice when required
- Oversight of contracts for compliance and negotiating optimal value through cost avoidance and savings
- Establishing and maintaining good working relationships with the IT vendor community in support of contract administration activities
- Initiating related procurement activities
- Maintaining an organized system of physical and digital records
- Collaborating with Service New Brunswick’s back office functions in support of the procurement and payment functions associated with IT contracts
- Related duties may be assigned as necessary for operational requirements.

ESSENTIAL QUALIFICATIONS: A university degree in Business Administration or related discipline and three (3) years of progressive experience in both procurement and finance related activities and processes. Subject to the response to this competition, an equivalent combination of training and experience may be considered.

Written and spoken competence in English is required.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please state your language capability on your application and ensure that preferred language for assessment is clearly identified.

ASSET QUALIFICATIONS: Preference may be given to candidates who demonstrate they have training or experience in one or more of the following areas:

- Contract negotiation experience
- Contract management and Public procurement experience
- Understanding of the New Brunswick Procurement Act
- Software License Management experience Knowledge of licensing modules




- Experience with software asset management

- Experience with forecasting budget
- Experience with the key concepts of financial management
- Experience in an IT industry and marketplace
- Experience with Microsoft Office products

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration. OPERATIONAL REQUIREMENTS: This position may require limited flexibility in working hours, with occasional weekday evening or weekend work.

This position may require some travelling within the province therefore candidates must possess a valid New Brunswick driver’s license and have their own means of transportation.

Candidates will be required to undergo Criminal History Clearance prior to appointment.

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioral competencies:

- Analytical Thinking/Judgement

- Initiative

- Results Orientation

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:

- Ability to Use Office Technology, Software and Applications
- Knowledge of Accounting & Financial Principles

- Planning and Organizing Skills

- Presentation Skills

- Written Communication
- Specialized Subject Matter Expertise and Knowledge

Resumes should be in chronological order specifying education and employment in months and years including part time and full-time employment. Salary : $46,982 - $75,114 annually – Pay Band 3 - Management and Non-Union Pay Plan To apply for this competition, click Here. Please ensure your application is complete by September 21, 2026 and indicate competition number 17388 (R85-2026/27-322).

In the unlikely event that you experience technical difficulties or are unable to complete your application online, contact [email protected].

We thank all those who apply however only those selected for further consideration will be contacted.

We are an Equal Opportunity Employer.

Veterans who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!

📌 Contract Administrator (IT) (Fredericton)
🏢 Government of New Brunswick
📍 Fredericton