Elevate your career with Concord Security as a Control Supervisor at a premier shopping centre! This role demands strong communication, conflict resolution, and leadership in a bustling environment. As a Control Supervisor, you will oversee operational tasks within our high-profile team, ensuring exceptional customer service.

You should possess solid multi-tasking abilities and maintain organization in a fast-paced environment. Your leadership will guide team members and enhance safety protocols through effective communication and conflict management. Key Responsibilities:

- Provide exceptional customer service in challenging situations
- Monitor CCTV and alarm systems for safety compliance
- Write detailed incident and emergency reports
- De-escalate crisis situations and liaise with emergency services
- Conduct communication for on-duty operations now and after hours

Requirements:

- Three years in the security industry
- One year in a dispatch or control officer role
- Experience in supervisory roles preferred
- Strong English communication skills
- Proficiency in programs like Avigilon and Microsoft

Make a meaningful impact as you lead the Control Room team at Concord Security!

📌 Control Supervisor at Concord Security (Burnaby)
🏢 Concord Security
📍 Burnaby