As a Customer Experience Representative, you will have to provide high standards service to customers in accordance with our philosophy, ensure efficient and courteous arrivals and departures of aircrafts, and ensure flawless communication and coordination between customers and line service agents. You will also assist customers with requested services such as fueling, catering, and securing hangar space, as well as hotel and transportation accommodations, among others. Some customer support experience dealing with complex issues, troubleshooting and problem resolution.

Must be fluent in both French and English, spoken and written.

Raison: Interaction with an international clientele requiring the use of a language other than French. Good writing and communication abilities. Good knowledge of Microsoft office, and the ability to pick up new technology quickly.

Must be able to efficiently manage multiple projects and tasks at the same time. Displays courtesy, discretion and efficiency towards the customer. Displays personal and corporate integrity. Market-competitive salary; Flexible schedule; 3 weeks of vacation after the first year in service; 5 personal days off;

📌 Customer Experience Representative - YHU (Longueuil)
🏢 Starlink Aviation
📍 Longueuil