Built with Intent. Driven by YOU. At

Company: Assured Automotive Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Benefits That Drive Your Success Assured Automotive

offers comprehensive benefits as an industry leader, including:

- Competitive Pay
- Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
- RRSP with company match
- Annual Paid Vacation Time Off
- Growth opportunities Opportunities
- Ongoing Training
- A Professional Atmosphere, Excellent Working Conditions with Dynamic Leadership
- Voluntary Daily Pay option available

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide growth opportunities, an excellent benefits plan,



RRSP matching, and competitive compensation.

The Customer Service Administrator’s primary responsibility is to provide an exceptional customer experience while completing administrative tasks. The Customer Service Administrator works with all team members in achieving the repair facilities' KPIs.

Key Job Responsibilities

- Ensures consistent execution of WOW (Wow Operating Way) plan
- Provides positive energy when greeting customers in person and on the phone
- Manage the confirmation and reservation of all rental vehicles & towing requests
- When required communicate updates with Customers & Insurance claims personnel
- When required manage all arrangements for towing as well as costing against the Repair OrderEnsure all assignments have been followed up and appointments confirmed with customers
- Reconcile each Repair Order prior to closing
- Monitor and manage Store’s Accounts Receivable
- Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.

Minimum Education And/or Experience Required For The Job

- Highschool Diploma or equivalent
- A minimum of 1 year of previous experience in a similar customer service role

Required Knowledge

📌 Customer Service Advisor - Auto Body (Dundas) (Northeastern Ontario)
🏢 Assured Automotive
📍 Northeastern Ontario