Elevate customer satisfaction and operational excellence as a Customer Service Manager with Newrest. You'll oversee account management, service delivery, and strategic planning across various clients. This pivotal role demands robust leadership in delivering high-quality service while ensuring compliance with contract stipulations. You'll serve as the primary contact for customers, directing internal communications and coordinating business plans to meet specific objectives.

Your impact will drive product quality, client satisfaction, and overall performance. Key Responsibilities:

- Implement commercial strategies to achieve sales goals
- Manage customer accounts and point of contact for communications




- Prepare and update necessary contract support documents
- Monitor customer feedback and resolve complaints swiftly
- Ensure timely invoicing and budget compliance Requirements:
- Proven experience in customer service management
- Strong organizational and communication skills
- Familiarity with catering or hospitality operations
- Ability to manage multiple projects effectively
- Knowledge of customer-specific software is a plus Leverage your management skills to drive success and enhance service delivery for Newrest's esteemed clients.

📌 Customer Service Manager at Newrest (Canada)
🏢 Newrest
📍 Canada