15 Sep
|
WESCO
|
Mississauga
Become a Customer Service Representative at Wesco and handle inquiries via phone, email, and in-person. Provide solutions to customer inquiries while engaging with various departments for support. This role requires 2-4 years of relevant experience, helping customers with their accounts and resolving complaints.
Your solid interpersonal skills will ensure effective communication in a diverse environment. You will make an impact by acting as a liaison between customers and other internal departments for problem resolution. Key Responsibilities:
- Answer customer questions regarding products and services
- Process payments accurately for cash account customers
- Research and resolve service-related issues thoroughly
- Provide backup support for walk-in and telephone inquiries
Requirements:
- High School Degree or Equivalent required
- Associates' Degree preferred
- 2-4 years of customer service experience
- Robust attention to detail and professionalism
- Excellent communication skills, written and verbal
Deliver top-notch customer service at Wesco and leverage your communication skills to enhance customer satisfaction.
📌 Customer Service Representative at Wesco (Mississauga)
🏢 WESCO
📍 Mississauga