The customer service representative must provide exceptional customer service to all customers and employees. Training in product knowledge of building materials for the drywall industry will be provided. Ensure over the phone, face-to-face and or written communications with customers representing the company’s culture, values, and practices. Greet customers warmly and determine problems, orders, or other reasons for calling. Ability to ascertain when to pass on a customer’s questions to appropriate sales staff for additional products and sales information. Take orders at the sales counter and or over the phone. Ability to use company computer systems for order entry. Develop product knowledge to assist customers with purchases. High school diploma or GED equivalent. Ability to self -manage, show initiative and be comfortable meeting the public. Exceptional computer skills. Communicate professionally, both verbally and in writing to coworkers and customers. Occasionally, will move about inside the office to access files, office machinery, etc. Must be able to operate basic office machinery. Must be able to communicate with team and management and be able to exchange accurate information in these situations. Constantly working in office environment All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability. If you require an accommodation during any stage of the recruitment process due to a disability, please contact Human Resources at (phone hidden), or by email at: [email protected] allow one (1) business day for a reply.



Employment offers may be contingent upon successful completion of a background check that could include a criminal reference check with law enforcement authorities, a verification of your academic credentials and an employment verification with former employers, as permitted by law. ~ Medical, Dental, Vision, Disability &

• Life Insurance, Wellness Benefits, Group RRSP, Employee Stock Purchase Program, Paid Holidays &

• Vacation Days, Professional Growth Opportunities, Development &

• Training Programs. Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement. ~ Medical, Dental, Vision, Disability &

• Life Insurance Wellness Perks Group RRSP Employee Stock Purchase Program Paid Holidays &

• Vacation Days Professional Growth Opportunities Development &

• Training Programs GMS Canada proudly represents the Canadian division of Gypsum Management &

• Supply (GMS), a company founded in 1971 with a steadfast commitment to exceptional customer service at its core. GMS Canada is the leading nationwide distributor of drywall and building materials, with locations from Vancouver Island to Quebec.



We combine the strength and resources of a national network with the personalized service of a trusted local supplier. As one of Canada’s largest purchasers of building materials, we provide access to premium products and innovative solutions for projects of every size, from high-rise construction and commercial spaces to single-family homes and renovations. Our commitment to service, efficiency, and customer loyalty sets us apart as a trusted partner in the Canadian building materials industry. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability.

Residents of Quebec: SRS Distribution Inc., All employment decisions are made without regard to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, civil status, age (except as provided by law), religion, political convictions, language, ethnic or national origin, social condition, disability, or the use of any means to palliate a disability, in accordance with applicable legislation and the Quebec Charter of Human Rights and Freedoms. Employment offers may be contingent upon successful completion of a background check that could include a criminal reference check with law enforcement authorities, a verification of your academic credentials and an employment verification with former employers, as permitted by law. If you require an accommodation during any stage of the recruitment process due to a disability, please contact Human Resources at (phone hidden), or by email at: [email protected] allow one (1) business day for a reply. #

📌 Customer Support/Office Operations (Burlington)
🏢 SRS Distribution
📍 Burlington