Customer Service Team Lead (Toronto)

Customer Service Team Lead (Toronto)

15 Sep
|
SPS
|
Toronto

15 Sep

SPS

Toronto

SPS in Toronto is seeking a Lead Customer Service Associate to guide the front-line team, ensuring exceptional service while supporting daily operations and policy adherence.

You will coach agents, handle escalations, monitor performance, and help with onboarding. The role emphasizes a positive, customer-focused workplace and collaboration with management to improve service standards. The position offers growth opportunities and a comprehensive benefits package.

📌 Customer Service Team Lead (Toronto)
🏢 SPS
📍 Toronto

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