Arctiq is a global, intelligence-driven technology services company delivering qualified and managed services across Hybrid Cloud Infrastructure, Networking &

• Connected Experiences, Cybersecurity, Data &

• AI, Autonomous Operations &

• Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking &

• Connected Experiences, Cybersecurity, Data &

• AI, Autonomous Operations &

• Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

The Enterprise Solution

Architect at Arctiq serves as a key technical pre-sales resource, working closely with Client Directors to identify, qualify,



and develop customer solutions across our entire portfolio. This role requires a broad understanding of all practices (Enterprise Security, Hybrid Cloud, Networking, Autonomous Operations and Intelligence, Data & AI, and Service Management) with prior depth in Security. The ideal candidate will confidently lead technical conversations while knowing when to bring in specialized team members for deeper expertise.

Lead customer discovery sessions to understand business challenges, technical requirements, and desired outcomes across infrastructure, cloud, security, networking, and applications. Translate customer needs into scalable, secure, and commercially viable multi-domain solution architectures. Architect integrated solutions across data center, virtualization, hybrid cloud, networking, cybersecurity, and application environments.

Leverage technologies from strategic partners including VMware, Nutanix, Red Hat, AWS, Microsoft Azure, Google Cloud, and others across Arctiq’s portfolio. Identify modernization, optimization, cost reduction, resiliency, performance, and risk-reduction opportunities. Partner with sales teams throughout the sales cycle to position solutions, answer technical questions, and drive opportunities forward.

Present and defend solutions with confidence to both technical and executive audiences, clearly connecting technology to business value.



Work closely with delivery teams to ensure a smooth handoff from solution design to implementation and provide architectural guidance as needed. Stay engaged with customers post-sale to support adoption, satisfaction, and expansion opportunities.

Identify cross-sell and upsell opportunities and help shape go-to-market strategy, service offerings, and new solution capabilities.

Represent

Arctiq in customer workshops, partner discussions, webinars, and industry events as a trusted technical advisor. Mentor internal teams, share technical knowledge, and help strengthen Arctiq’s overall solution and delivery capabilities. Bachelor’s degree in computer science, information technology, or a related field. ~In-depth experience in pre-sales technical roles, solution architecture, or consulting within technology services ~ Demonstrated and applied experience in establishing and delivering complex projects, showcasing a track record of successful implementations while continuously evolving approaches based on lessons learned and emerging best practices ~ Relevant certifications in security, cloud platforms, cloud-native technologies, observability, DevOps, and/or FinOps practices. ~ Ability to communicate complex technical concepts clearly to diverse audiences ~ Proactive and strategic thinking with a customer-centric focus ~ Knowledge across security operations, identity, data security, zero trust, and GRC.

Fluency in TCO/ROI modeling and the ability to make financial cases land with non-technical executives. Comfort managing multiple active opportunities in parallel without losing quality or momentum on any of them.

📌 Enterprise Solutions Architect - Remote (Toronto)
🏢 Arctiq
📍 Toronto