We are seeking a dedicated and organized Dental Receptionist/ Admin to join our amazing State-of-the-Art dental family! The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires AT LEAST 1 YEAR FULL-TIME dental office experience and strong communication skills to ensure a smooth operation at the front desk.
The days for the position will be Monday 10:30am-5:30pm, Tuesday 10:30am-5:30pm , Thursday 9:30am-4:30pm , Friday 10:30am-5:30pm. This position has the potential of working Saturdays as well. Knowledge of Tracker software is a bonus.
We look forward to hearing from you! All resumes will be kept in confidence.
Responsibilities
- Greet patients warmly and manage their check-in and check-out processes.
- Schedule appointments and confirm patient visits using our electronic medical records system.
- Handle incoming calls on a multi-line phone system, addressing inquiries and directing calls as necessary.
- Maintain accurate patient records,
including updating medical history and insurance information.
- Process payments and manage billing inquiries in accordance with office policies.
- Assist in managing the flow of patients within the office to ensure timely appointments.
- Collaborate with dental staff to ensure seamless communication regarding patient care. We are all about communication!
- Maintain cleanliness and organization of the front desk area and waiting room.
Skills
- Proficiency in dental software Tracker is preferred.
- Strong understanding of medical terminology related to dentistry.
- Excellent administrative skills with experience in front desk operations.
- Ability to manage multiple tasks effectively in a fast-paced setting.
- Strong interpersonal skills with a focus on providing outstanding customer service.
Pay: $24.00-$28.00 per hour Expected hours: 28.0 – 30.0 per week
Benefits
- Dental care
Experience:
- Dental receptionist/ Admin: 1 year (required)
Work Location: In person
📌 Experienced Dental Receptionist/Administrator 4 days a Week (Surrey)
🏢 Grandview Corners Dental and Wellness
📍 Surrey
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