Overview

We are seeking an experienced, qualified, and highly organized Dental Receptionist to join our busy and friendly dental practice.

The ideal candidate will have a minimum of 2 years of hands-on experience working at the front desk of a dental office and will be confident managing patient scheduling, insurance claims and estimates, payments, treatment coordination, and day-to-day administrative responsibilities.

This position requires someone who is dependable, detail-oriented, comfortable working in a rapid-paced environment, and committed to providing excellent patient service.

Responsibilities

- Greet patients warmly and professionally and provide an excellent experience from check-in to check-out
- Answer and manage incoming phone calls, emails, and patient inquiries
- Schedule, confirm, reschedule, and coordinate patient appointments efficiently
- Manage the daily schedule and help maintain a productive and organized workflow
- Verify dental insurance coverage and assist with insurance claims, estimates, predeterminations, and related follow-ups
- Process patient payments and accurately manage patient accounts
- Maintain and update patient information, treatment records, and electronic charts
- Communicate treatment plans, appointment requirements, and financial information clearly and professionally
- Follow up with patients regarding treatment, outstanding appointments, recalls, and insurance matters
- Maintain patient confidentiality and ensure accurate handling of sensitive information
- Work closely with dentists, hygienists, assistants, and other team members to support smooth daily operations
- Maintain a professional,



organized, and welcoming front-desk environment

Qualifications & Experience

- Minimum 2 years of dental receptionist/front-desk experience is mandatory
- Experience working in a Canadian dental office is mandatory
- Proficiency with Paradigm dental practice management software is highly preferred
- Strong knowledge of dental terminology, procedures, and treatment plans
- Valuable understanding of dental insurance claims, estimates, predeterminations, and patient billing
- Familiarity with CDCP and other dental insurance plans is an asset
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to remain professional and efficient in a busy, fast-paced dental environment
- Strong attention to detail and accuracy
- Friendly, dependable, punctual, and team-oriented
- Excellent customer service and interpersonal skills

What We Are Looking For We are looking for someone who already understands the daily responsibilities of a busy dental front desk and can confidently contribute to the practice with minimal training.

The successful candidate will be professional, energetic, organized, reliable, and comfortable communicating with patients regarding appointments, treatment, insurance, and financial matters.

If you are an experienced Dental Receptionist who enjoys working with patients and being part of a supportive and professional dental team, we would be happy to hear from you.

Please apply with your resume and details of your previous dental office experience.

Pay: $40,000.00-$60,000.00 per year

Work Location: In person

📌 Experienced Dental Receptionist (North York)
🏢 Liulium Dental Centre
📍 North York