Overview

We are seeking a dynamic and highly organized Manager of Medical Offices, across 3 sites to lead and oversee the daily operations of our healthcare facility’s administrative and clinical functions. This role is essential in ensuring a smooth, efficient, and patient-centered environment by managing staff, coordinating medical and administrative processes, and maintaining compliance with healthcare standards. The ideal candidate will bring a proactive approach, exceptional leadership skills, and a passion for delivering outstanding healthcare support.

Minimum of 2-3 years of experience is essential as a medical office manager

Duties

- Supervise and coordinate the activities of medical office staff
- Oversee patient scheduling, workflow, registration and check-in procedures to ensure a seamless patient experience
- Manage electronic medical records systems (EMRs), ensuring accuracy, confidentiality, and compliance with HIPAA regulations
- Collaborate with medical professionals to facilitate smooth clinic operations and support clinical workflows
- Monitor and control office budgets, supplies, and equipment to optimize operational efficiency
- Implement human resources policies including hiring, training, performance evaluations, and staff development
- Ensure adherence to medical terminology standards and hospital or clinic protocols for patient care documentation
- Maintain compliance with healthcare regulations and accreditation standards while fostering a positive work workplace




- Ability to bill and manage billings and corrections - deep understanding of OHIP billing codes
- Support admin staff in the day to day running of the offices

Skills

- Extensive experience with medical office management systems such as PS suite, ensuring accurate and secure documentation
- Strong knowledge of medical terminology
- Proven supervising experience in healthcare settings with the ability to lead diverse teams effectively
- Familiarity with budgeting processes, Inventory control, financial management and resource allocation within a healthcare context
- Manage all OHIP, tracking third party Billings and basic payroll preparation
- Experience working in medical offices
- Excellent communication skills to liaise effectively with staff, patients, vendors, and external agencies
- Ability to adapt quickly to evolving healthcare regulations and technological advancements
- Nursing background will be an advantage
- Administrative background is essential
- Familiar with managing referrals and billings for specialists

Join us in shaping a healthcare environment that prioritizes excellence in patient care through strong leadership and innovative operational strategies. We are committed to supporting your professional growth while fostering a vibrant workplace dedicated to making a difference. Pay: $25.00-$27.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits

- On-site parking

Work Location: In person

📌 Family Medicine Office Manager (Ottawa)
🏢 Evergreen Family Health Centre
📍 Ottawa