FINANCE BILLING CLERK FINANCE 43.11 per hour, as per BCGEU Collective Agreement The Finance Billing Clerk position is a member of the Financial Services team and is responsible for providing a variety of administrative and financial services including responding to inquiries, billing monthly utilities, reconciling sub-ledgers and preparing a variety of financial reports. The position requires a good general knowledge of municipal services, the community, and is able to direct inquiries to the proper departments. This is a moderately complex accounting position that performs a variety of diversified clerical duties, data input and verification work which requires the individual to exercise independent judgement and initiative within defined guidelines.

It involves providing day-to-day accounting support to the Finance Department. Providing front counter customers service support, this position responds to a variety of inquiries at the front counter, by email and via the telephone pertaining to City services and other general inquiries. Positive working relationships and excellent customer services must be established and maintained with the public.

SUPERVISION RECEIVED Works under the direct supervision of the Director of Finance and/or the Deputy Treasurer/Collector. SUPERVISION EXERCISED May train, assist and provide coverage to the Finance Clerk and possibly cover and assist the Finance Receivables clerk. Employs attention to detail to maintain a high level of accuracy while performing large volumes of data-entry on a daily basis.

Demonstrates excellent interpersonal skills, provides exceptional customer service to internal and external stakeholders. Prepares utility billing invoices and other documentation related to utilities receivable including payment adjustments, corrections, and journal entries. Creates and maintains utility account holders, agents,



and other interested parties, and provide information related to account charges.

Provides outside agencies supporting documents and account information as needed ie PRRD – Airport Subdivision. Creates, invoices, and maintains cardlock accounts for water, sewer and reclaimed water customers. Performs monthly sub-ledger and clearing account reconciliations.

Gathers research information, or data and prepares statistical reports under direction if required. Completes title changes and update accounts for new owner information as required. Assists with the preparation and control of supplies, inventories, brochures, pamphlets, etc.

Maintains communication for the finance department through mixed media and the City website. Performs customer service functions such as answering departmental incoming telephone calls and re-direct if necessary to appropriate staff member; provides information and other assistance to all citizens and visitors, or, direct them to appropriate department or staff members. Performs yearly file destruction as per Records Management requirements.

Sets up and maintains, using prescribed format, procedures and policy pertaining to transactions involving meter adjustment, service or equipment charges. Assists with property tax billing, adjustments, refunds, and sub-ledger reconciliation s if required. Performs routine clerical tasks including but not limited to a variety of administration duties of routine correspondence, letters,



and reports for the department.

Performs other financial and basic accounting duties as assigned. Properly wears protective clothing, devices and equipment provided, and ensures hazards are immediately reported to Supervisors. John’s Occupational Health and Safety program, and all applicable policies and procedures.

PERFORMANCE FACTORS Customer Service An Accounting, or Business Management/Administration Diploma from a recognized educational institution Three years’ experience in a similar position focusing on Accounts Receivable or Billing, preference given to municipal experience. Demonstrated computer skills in Microsoft Office Suite (Outlook, Word, Excel) Ability to demonstrate exceptional communication and customer services skills as necessary to establish and maintain effective working relationships with supervisors, co-workers, and the public Ability to exercise sound judgement in the interpretation and application of related policies and procedures Tools and equipment are consistent with duties related to the accounting and clerical functions for the related department. Tools and equipment may include, but are not limited to: computer equipment, calculator, cash handling equipment, telephone system, photocopiers, facsimile machine, and postage meter machine.

Additionally, the employee may train, under supervision, on a variety of other specialized tools/equipment consistent with the employment in the related departmental functions. Formal application, rating of education and experience, oral interview and reference check, criminal record check, and other job-related tests may be required The duties listed above are intended only as illustrations of the various types of work that may be performed. When you head north, you don’t just relocate.

📌 Finance Billing Clerk, Aux FT Term (Fort St. John)
🏢 City-of-Fort-St.-Joh
📍 Fort St. John