Become the face of Irving Energy as a Fixed Term Customer Service Representative. This seven-month contract role prioritizes customer support, account handling, and conflict resolution for our clients.

Irving

Oil seeks a Customer Service Representative to manage inquiries and enhance customer satisfaction. With responsibilities including account updates, troubleshooting billing issues, and offering delivery options, you'll be instrumental in fostering strong customer relationships. This role operates onsite in Saint John, NB, requiring flexibility in shifts throughout the week. Key Responsibilities:

- Guide customers on budgeting and financial support
- Serve as primary contact for account and product inquiries
- Manage soft collections and escalate issues when needed
- Process heating oil and propane orders for deliveries
- Schedule service appointments as necessary Requirements:
- 1-3 years contact center experience required
- High school diploma or equivalent education
- Solid communication and interpersonal skills
- Problem-solving capability and multitasking abilities
- Computer literate with good organizational skills Enhance your customer service skills while representing Irving Energy's commitment to excellence.

📌 Fixed Term Customer Service Representative (Saint John)
🏢 Irving Oil
📍 Saint John